About this role
IT Support Technician - Tier 1 at AMPERA INC. Location: Palm Beach Gardens, Florida, United States. Role: owning tickets, supporting users, managing assets Requirements: 1–2 years helpdesk or desktop support experience; troubleshooting Windows, macOS, printers, and peripherals; experience with ticketing systems; strong customer service and communication; reliable on-site presence and attention to security procedures. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Microsoft 365, Entra, Intune, Microsoft Teams Certifications: comptia a+, itf+ Commitment: Full Time Workplace: Onsite Languages: English