About this role
Technical Support Specialist - 1 year contract at Think Research. Location: Toronto, Ontario, Canada. Role: Field requests, Troubleshoot issues, Update knowledge Requirements: 1-3+ years in technical support; post-secondary degree in Computer Science or related field; strong troubleshooting; ITIL familiarity; experience with ITSM tools; remote, full-time, 1-year contract; good communication. Category: Information Technology Seniority: Mid Level Tools: SQL, APIs, Authentication systems, Cloud platforms, ITSM tools, Monitoring tools, HL7, FHIR, SaaS Commitment: Full Time, Contract Workplace: Remote Languages: English