About this role
Senior Director, Servicing Operations at Mission Lane. Location: United States. Role: setting strategy, managing operations, building team Requirements: 10+ years leading contact center or back-office servicing operations and people management; experience in regulated financial services; proven strategy building, operational delivery, and stakeholder influence; able to travel ~4-6 times/year. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Remote Languages: English