About this role
CX Engagement Specialist (Customer Care Agent) at Findasense. Location: Bogotá, Bogotá, D.C., Colombia. Role: managing communications, responding complaints, logging interactions Requirements: 2 years call center/customer service experience, strong written and verbal communication, experience with CRM (Zendesk or Salesforce) and multichannel support (phone, email, chat), ability to extract data and produce reports. Category: Customer Service Seniority: Entry Level Tools: CRM, Zendesk, Salesforce Commitment: Full Time Workplace: Hybrid Languages: Spanish, English