About this role
Commercial Technical Support at Socket Telecom LLC. Location: Columbia, Missouri, United States. Role: troubleshooting issues, documenting interactions, providing follow-up Requirements: Provide technical support to business customers via phone and email; troubleshoot issues, document tickets, perform business service builds and router configuration; strong technical aptitude and customer service skills required. Category: Customer Service Seniority: Entry Level Tools: BroadWorks Certifications: atsa/in, atsa-ucas, atsa-ucss, atsa-ipbg, atsa-utm, broadworks training Commitment: Full Time Workplace: Onsite Languages: English