About this role
eCommerce Customer Service Specialist at Billy Reid. Location: Florence, Alabama, United States. Role: assisting customers, resolving issues, building rapport Requirements: Provide exceptional customer support via phone, email, and chat; strong verbal/written communication, attention to detail, self-motivation; willingness to learn RLM, Shopify, Gorgias, and LOOP return platforms. Category: Customer Service Seniority: Entry Level Tools: RLM, Shopify, Gorgias, LOOP Commitment: Full Time Workplace: Onsite Languages: English