About this role
Digital Technical Support Analyst at Cat. Location: Košice, Košice Region, Slovakia. Role: owning incidents, coordinating fixes, developing runbooks Requirements: Experience supporting production cloud platforms, incident management with ServiceNow, monitoring/observability on Azure, SQL/data investigation, scripting in Python or PowerShell, API testing, and collaboration across engineering/product teams. Category: Information Technology Seniority: Mid Level Tools: Azure, Application Insights, Log Analytics/KQL, Azure Monitor, Apigee, Kibana, AppDynamics, ThousandEyes, ServiceNow, SQL, Entra ID, Azure B2C, IdentityIQ, PingFederate, MFA, Python, PowerShell, Bruno, Postman, curl, GitHub Copilot, MCP, Helios cloud APIs Commitment: Full Time Workplace: Onsite Languages: English