About this role
Ops Specialist: Incident Management at Business Connexion (Pty) Ltd. Location: Bellville, Western Cape, South Africa. Role: coordinating calls, responding queries, managing incidents Requirements: 3+ years IT support/incident management experience, degree or Grade 12, ITIL 4 Foundation preferred, strong communication, technical report writing, Microsoft Office and CRM skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office, Customer Relationship Management (CRM) Certifications: itil 4 foundation Commitment: Full Time Workplace: Onsite Languages: English