About this role
Senior Customer Service Officer, Correspondence Team at Manulife. Location: Hong Kong. Role: resolving enquiries, conducting investigations, ensuring compliance Requirements: 5+ years relevant experience; HKDSE/HKCEE/diploma required; IIQE 1, 3 and 5 required; strong written and verbal English and Chinese; ability to investigate and resolve customer correspondence. Category: Customer Service Seniority: Senior Level Certifications: iiqe 1, iiqe 3, iiqe 5 Commitment: Full Time Workplace: Hybrid Languages: Chinese, English