About this role
Specialist, Customer Experience at HK Express. Location: Hong Kong. Role: mapping journeys, executing campaigns, analyzing data Requirements: Bachelor's degree in business/marketing/data analytics, 4+ years in CEX/CRM/digital marketing, CRM platform experience, analytics and segmentation skills, Qualtrics/CRM tools familiarity, English and Chinese proficiency. Category: Marketing Seniority: Mid Level Tools: Qualtrics, Microsoft Dynamics, Salesforce, Adobe Campaign, HubSpot Commitment: Full Time Workplace: Hybrid Languages: English, Chinese