About this role
Customer Experience Specialist at Polymarket. Location: New York, New York, United States. Role: handling tickets, resolving incidents, improving processes Requirements: 1+ years in customer-facing support roles; strong written and verbal communication; comfortable with data, dashboards, SQL and AI tools; able to reproduce bugs and partner with engineering. Category: Customer Service Seniority: Entry Level Tools: SQL, AI tools Commitment: Full Time Workplace: Onsite Languages: English