About this role
Senior Analyst at Wipro. Location: Bengaluru or Gurugram. Role: resolving issues, supporting process, documenting queries Requirements: Provide technical support and resolve client issues to meet SLAs; manage transactions, field client calls/emails, document queries, use internal knowledge bases and RAVE system; 3-5 years experience. Category: Customer Service Seniority: Mid Level Tools: RAVE Commitment: Full Time Workplace: Onsite Languages: English