About this role
Senior Customer Success Manager at Culture Amp. Location: San Francisco, California, United States. Role: managing portfolio, driving outcomes, leading conversations Requirements: Experience managing enterprise B2B SaaS portfolios, driving GRR/NRR, strong executive communication, risk management, cross-functional collaboration, and comfort using AI-enabled workflows. Category: Customer Service Seniority: Senior Level Tools: Vitally Commitment: Full Time Workplace: Hybrid Languages: English