About this role
IT Helpdesk Administrator at Side. Location: Hyderabad, Telangana, India. Role: providing support, troubleshooting systems, managing accounts Requirements: 1–2 years enterprise IT support experience (fresh graduates encouraged). Hands-on with Windows/Linux/macOS, networking (TCP/IP, DNS, DHCP, VLAN, VPN), Active Directory, cloud platforms, and strong troubleshooting and communication skills. Category: Information Technology Seniority: Entry Level Tools: Windows, Linux, macOS, Active Directory, Microsoft 365 (Office 365), Microsoft Azure, Amazon Web Services (AWS), LibreNMS, Cisco, Fortinet, Meraki Certifications: comptia a+, comptia network+, ccna, microsoft, aws, azure, fortinet, itil Commitment: Full Time Workplace: Onsite Languages: English