About this role
Player Support Representative / Email Support - TALENT POOLING at Side. Location: Philippines. Role: responding inquiries, troubleshooting issues, documenting tickets Requirements: Remote player support role requiring technical troubleshooting for games, multi-channel support (email/chat/calls), clear written communication, 6–7 hours/day availability, stable high-speed internet and capable PC/Mac hardware, and ability to invoice as a registered freelancer. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Salesforce, Windows 10, macOS, PlayStation, Xbox, TestGorilla Commitment: Contract Workplace: Remote Languages: English