About this role
Customer Resolution Response Specialist at Twoharbors. Location: Coppell or Fort Mill. Role: resolving complaints, researching issues, drafting responses Requirements: Bachelor's degree required, 2+ years mortgage servicing or customer service experience, proficient with Microsoft Office Suite, Microsoft SharePoint, and MSP; strong research, writing, and communication skills; weekend availability as required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, Microsoft SharePoint, MSP, RPMS Commitment: Full Time Workplace: Onsite Languages: English