About this role
IT Service Management Analyst at Stephenson Harwood. Location: Athens, Attica, Greece. Role: governing adherence, managing incidents, administering ServiceNow Requirements: Govern IT service management processes (incident, problem, change), chair reviews/CAB, produce service reports, administer and document ServiceNow, liaise with MSPs, and train staff on ITSM processes. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, ITIL Commitment: Full Time Workplace: Onsite Languages: English