About this role
Technical Support, Advocate at Medallia. Location: Buenos Aires or Cuauhtémoc. Role: delivering support, investigating cases, creating knowledge Requirements: High school + advanced technical certification, 1+ year support experience, ability to pass governmental PIV background check, knowledge of JavaScript/XML/HTML/CSS, experience with SaaS and strong English communication; on-call participation required. Category: Information Technology Seniority: Entry Level Tools: JavaScript, XML, HTML, CSS, Medallia, Salesforce Service Cloud Certifications: advanced technical, piv Commitment: Full Time Workplace: Hybrid Languages: English