About this role
Customer Support Administrator II at Resideo. Location: Juarez, Chihuahua, Mexico. Role: performing support, configuring systems, logging incidents Requirements: 1–2 years IT support/help desk experience; routine PC/Mac setup and troubleshooting; experience with ticket systems (ServiceNow); proficiency with Microsoft Office; ability to follow SOPs and escalate when needed. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English