About this role
Solutions and Helpdesk Lead (HK) at Ricoh Asia Pacific | Empowering Digital Workplaces. Location: Hong Kong or Asia. Role: managing tickets, governing change, leading teams Requirements: Bachelor's in IT/Business, 8+ years ERP or IT application support, 3+ years team lead experience, hands-on Microsoft Dynamics 365 (FO/CE)/D365, incident and CR governance, regional APAC experience preferred. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Microsoft Dynamics 365 (FO/CE), D365 Commitment: Full Time Workplace: Onsite Languages: English