About this role
Customer service manager at AMMEGA. Location: Noyelles-lès-Seclin or Lille. Role: leading team, managing complaints, defining kpi Requirements: Significant customer-service experience in an industrial environment, proven team management experience, CRM/ERP proficiency (Salesforce, Dynamics 365), KPI monitoring, analytical mindset, process-improvement and fluent English. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Dynamics 365 Commitment: Full Time Workplace: Onsite Languages: English, French