About this role
Service Desk Engineer at Axi. Location: Bengaluru, Karnataka, India. Role: maintaining infrastructure, diagnosing incidents, managing assets Requirements: Experience in IT support/service desk, strong Microsoft technology knowledge (Windows, Defender, Intune, Office 365, Azure, Exchange, AD), hardware troubleshooting, familiarity with ticketing tools and ITIL, SOC/security exposure, strong communication and customer-focus. Category: Information Technology Seniority: Mid Level Tools: Windows, Defender, Intune, Microsoft Office 365, Azure, Exchange, Active Directory (AD), ITIL Commitment: Full Time Workplace: Onsite Languages: English