About this role
Service Desk Engineer at Axi. Location: Limassol, Limassol District, Cyprus. Role: maintaining infrastructure, diagnosing incidents, documenting procedures Requirements: Provide 1st/2nd line IT support, maintain networks, devices and telephony, troubleshoot hardware/software, support Windows/Mac and Microsoft technologies, follow ITIL practices and support security incidents as part of a 24/7 SOC team. Category: Information Technology Seniority: Mid Level Tools: Windows, Defender, Intune, Office 365, AD, Azure, Exchange Commitment: Full Time Workplace: Onsite Languages: English