About this role
Agency Resolutions Specialist at Netspend Corporation. Location: Austin, Texas, United States. Role: monitoring complaints, drafting responses, managing reviews Requirements: High school diploma or some college; preferred 1-2 years in financial services or legal fields; excellent written communication; knowledge of FDCPA/FCRA; experience handling regulated complaints; proficiency with Microsoft Office and GSuite. Category: Legal and Compliance Seniority: Entry Level Tools: Microsoft Office, GSuite, Google, Trustpilot, Sitejabber, Better Business Bureau Commitment: Full Time Workplace: Onsite Languages: English