About this role
End User Services Tower Lead at Avery Dennison. Location: Bangi, Selangor, Malaysia. Role: defining roadmap, leading teams, managing vendors Requirements: Strategic leader for digital workplace modernization with hands-on WinOS/macOS experience, UEM/MDM and VDI/DaaS deployment knowledge, MSP/vendor management (3+ years), budget/OPEX planning, Nexthink/AIOps/ITSM proficiency, and a Bachelor's in CS/IT or equivalent. Category: Information Technology Seniority: Mid Level Tools: WinOS, macOS, Azure Virtual Desktop, Windows 365, Autopilot, Apple Business Manager, UEM, MDM, Nexthink, AIOps, ITSM Certifications: itil v4, pmp Commitment: Full Time Workplace: Remote Languages: English