About this role
IT Service Desk Engineer at Nimble Solutions. Location: Hyderabad, Telangana, India. Role: providing support, managing devices, administering accounts Requirements: 2+ years help desk/Desktop support experience; troubleshoot Windows and macOS; Active Directory and Microsoft 365 administration; basic networking (TCP/IP, DNS, DHCP, VPN); familiarity with ticketing systems; HIPAA-compliant support. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Active Directory, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, VPN, Wi‑Fi, ServiceNow, Jira Service Desk, Freshdesk, TCP/IP, DNS, DHCP, Intune, SCCM, Jamf Certifications: comptia a+, itil foundation Commitment: Full Time Workplace: Onsite Languages: English