About this role
Senior Technical Services Engineer at Roku. Location: Cambridge, England, United Kingdom. Role: troubleshooting devices, providing support, performing installations Requirements: 4+ years IT support experience; strong Windows, MacOS, Office 365, networking and MDM knowledge; excellent written and verbal communication; ability to troubleshoot hardware, software, wireless and network issues. Category: Information Technology Seniority: Mid Level Tools: Microsoft Windows 10, Microsoft Office 365, MacOS, Jamf, Intune, Confluence, Jira, Jira Service Desk, Insight, Microsoft SharePoint, Microsoft O365, Microsoft Azure, Wireshark, iPerf, ixChariot, Linux, Ubuntu Certifications: network+, ccna, microsoft Commitment: Full Time Workplace: Hybrid Languages: English