About this role
Client Support Specialist - Technical at Intercontinental Exchange Holdings, Inc.. Location: Omaha or Jacksonville. Role: resolving problems, documenting interactions, driving resolution Requirements: Provide technical support for ICE Mortgage Technology products; resolve client cases, document interactions in CRM, use knowledge base, strong communication, problem-solving, multitasking; underwriting experience preferred. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English