About this role
Team Leader at EVERIENCE. Location: Tunis, Tunis Governorate, Tunisia. Role: managing production, implementing procedures, training staff Requirements: Coordinate and manage a HelpDesk team, ensure procedures and SLAs, onboard and train staff, monitor quality and reporting; French and English fluency; 2–5 years IT/helpdesk experience with team coordination; technical knowledge of service-desk fundamentals and diagnostic/tools. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: French, English