About this role
Customer Experience Senior Specialist at dsm-firmenich. Location: Barcelona, Catalonia, Spain. Role: managing orders, resolving issues, building relationships Requirements: 3-5 years planning or customer care experience; fluent English; strong planning, organizational, communication, negotiation and problem-solving skills; MS Office and SAP experience preferred; experience in industrial or flavors & fragrances environment. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft Access, SAP, ERP Commitment: Full Time Workplace: Onsite Languages: English