About this role
Front Office Manager 前厅部经理 - The Langham, Shanghai, Xintiandi at Careers - Langham Hospitality Group. Location: Shanghai, Shanghai, China. Role: overseeing operations, developing training, monitoring metrics Requirements: Manage front desk, concierge, club and lobby operations; develop training, coaching and succession plans; monitor guest satisfaction (GSI/CSI), KPI and financial targets. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: Chinese