About this role
Real Time Analyst at DoorDash India. Location: Hyderabad, Telangana, India. Role: monitoring queues, managing staffing, reporting metrics Requirements: 1-2 years real-time or workforce management experience in contact centers; knowledge of call center metrics; proficiency with WFM tools, Google Suite, and Microsoft Excel; strong analytical and communication skills. Category: Business Operations Seniority: Entry Level Tools: Assembled, Verint, Nice IEX, Google Suite, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English