About this role
Service Desk Analyst - 12 month FTC at Ricoh. Location: Northampton, England, United Kingdom. Role: logging incidents, resolving tickets, updating knowledge Requirements: Experience in customer service and service management systems, technical knowledge of Ricoh software/hardware, remote support, awareness of ITIL, strong communication, troubleshooting and mentoring skills. Category: Information Technology Seniority: Mid Level Commitment: Contract, Full Time Workplace: Onsite Languages: English