About this role
Payment Support Associate at Convera. Location: Santa Ana, San José, Costa Rica. Role: managing cases, supporting stakeholders, providing reporting Requirements: Manage ECM cases and operational tasks in a client-facing financial services environment; strong communication, analytical, and computer skills; high school diploma required. Category: Customer Service Seniority: Entry Level Tools: ECM, Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Internet Commitment: Full Time Workplace: Hybrid Languages: English