About this role
Product Steward at Cognizant. Location: Asia or United States. Role: resolving tickets, tracking requests, escalating issues Requirements: 1+ year help desk or technical user support experience; ability to diagnose hardware/software issues, communicate clearly, multitask, adapt to change, and document requests in centralized systems. Category: Information Technology Seniority: Entry Level Tools: Kapta, Sirion, ServiceNow, CRM, CLM, Microsoft Windows, Microsoft Office Certifications: microsoft desktop support technician Commitment: Full Time Workplace: Onsite Languages: English