About this role
Amazon Connect Support Engineer at Miratech. Location: Bengaluru, Karnataka, India. Role: monitoring systems, troubleshooting production, developing monitoring Requirements: 4+ years IT experience with CCaaS exposure; hands-on AWS (Lambda, ALBs, Amazon Connect), Splunk and CloudWatch experience; scripting in Python/Perl/PowerShell/JavaScript; strong observability and troubleshooting skills. Category: Information Technology Seniority: Mid Level Tools: Splunk, Zabbix, Lambda, Application Load Balancers (ALBs), Amazon Connect, CloudWatch, Python, Perl, PowerShell, JavaScript, NICE CXone, Genesys Cloud, Genesys Engage Commitment: Full Time Workplace: Remote Languages: English