About this role
Senior Customer Success Manager at MongoDB. Location: Washington, District of Columbia, United States. Role: advising customers, managing accounts, driving retention Requirements: 7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health and revenue; Bachelor's in CS/STEM or equivalent; excellent communication, technical fluency, and experience with cloud platforms. Category: Business Development Seniority: Senior Level Tools: MongoDB Atlas, AWS, Google Cloud, Microsoft Azure Commitment: Full Time Workplace: Hybrid Languages: English