About this role
Business Process Manager-HO & SUPPORT-Processes at Kotak Mahindra Bank Ltd. Location: Mumbai, Maharashtra, India. Role: writing processes, liaising stakeholders, resolving queries Requirements: Prepare and update detailed retail liabilities processes, liaise with Compliance/Risk/Product/Legal/OPS, handle deceased claim settlements, and resolve branch queries; strong written/oral communication and analytical skills required. Category: Business Operations Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English