About this role
Customer Experience Associate II at Conduent. Location: Bangalore, Karnataka, India. Role: assessing calls, updating database, escalating issues Requirements: Performs call center activities using established procedures, assesses and routes/escales calls, gathers and updates case information, follows scripts, and works with moderate supervision; may require vocational training or certifications. Category: Customer Service Seniority: Entry Level Certifications: vocational training, professional Commitment: Full Time Workplace: Onsite Languages: English