About this role
IT Helpdesk Analyst at Leonard Truck Outfitters. Location: Mount Airy, North Carolina, United States. Role: providing support, troubleshooting issues, configuring equipment Requirements: 1-3 years IT helpdesk or desktop support experience, Associate degree in IT or equivalent experience preferred; strong Windows, Active Directory/Azure AD, networking, remote support, and customer service skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows 10/11, NCR CounterPoint, Microsoft 365, Microsoft Outlook, Active Directory, Azure AD, Microsoft Intune, Microsoft Entra ID, Microsoft SharePoint, VOIP Phone, POS systems, Freshservice, ServiceNow, Jira, Zendesk Certifications: comptia a+, comptia network+, microsoft 365 Commitment: Full Time Workplace: Onsite Languages: English