About this role
Process Associate Order Management - Health Care (Voice) at IBM India Private Limited. Location: Gurgaon, Haryana, India. Role: coordinating orders, resolving inquiries, adhering SLAs Requirements: Bachelor's degree, 0-1 year healthcare domain experience, ability to handle calls and email follow-ups, readiness to work rotational shifts, strong communication and ability to work under pressure, SLA adherence. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English