About this role
Customer Service Lead at MAGIC. Location: London, England, United Kingdom. Role: Lead support, Manage team, Quality control Requirements: 2+ years in customer support or e-commerce operations; strong phone skills; experience with Gorgias or similar; Shopify proficiency; familiarity with couriers/3PLs. Category: Customer Service Seniority: Mid Level Tools: Gorgias, Shopify, Courier / 3PL systems Commitment: Full Time Workplace: Hybrid Languages: English