About this role
Service Operations Specialist at SITA Switzerland Sarl. Location: Gurugram, Haryana, India. Role: providing support, managing incidents, implementing changes Requirements: 2+ years 24x7 operational experience; Bachelor's degree or equivalent; CCNA/CCNP Collaboration or CCNP Enterprise and ITIL Foundation preferred; expertise in IP Telephony, SIP/H.323/MGCP/SCCP, Cisco platforms, Genesys Cloud, VMware ESXi. Category: Information Technology Seniority: Entry Level Tools: Cisco ISR G2, Cisco ISR G3, VG, CUBE, VMware ESXi, Cisco UCS-C, Genesys Cloud, Microsoft voice services, Cisco Unified Communications, CUCM, AudioCodes SBCs Certifications: ccna, ccnp collaboration, ccnp enterprise, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English