About this role
Senior Service Operations Specialist at SITA Switzerland Sarl. Location: Gurugram, Haryana, India. Role: supporting operations, troubleshooting issues, implementing changes Requirements: Bachelor's degree, 4–5 years 24x7 operational experience, CCNA/CCNP/CCIE/GCX-GCP/ITIL certifications preferred, strong IP telephony/UC expertise, troubleshooting and customer-focused skills. Category: Information Technology Seniority: Mid Level Tools: VMware ESXi, Genesys Cloud, Microsoft Teams, Cisco ISR, Cisco CUCM, Cisco Unity Connection, AudioCodes SBCs, Cisco UCS-C, SIP, H.323, MGCP, SCCP, ISDN, Linux SSH Certifications: ccna, ccnp, ccie, gcx-gcp, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English