About this role
Process Associate at Prodapt. Location: Richardson, Texas, United States. Role: supporting technicians, handling calls, troubleshooting issues Requirements: High school diploma/GED required (Associate preferred). 1+ year technical support/customer service experience preferred. Strong troubleshooting, multitasking, verbal/written communication; ability to handle inbound calls/chats across multiple systems; basic telecom/networking knowledge preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English