About this role
Senior Service Desk Associate at SageSpring Wealth Partners. Location: Franklin, Tennessee, United States. Role: interacting clients, assisting manager, creating reports Requirements: Provide SME support to the Service Desk, handle client inquiries and escalations, assist manager with operations, maintain records and CRM reports, proficient in Microsoft Office and video conferencing, bachelor’s degree or 2 years service desk experience. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, video conferencing systems, Client Relationship Management platform Commitment: Full Time Workplace: Onsite Languages: English