About this role
Company Profile:
Our client is a multifaceted enterprise specializing in branding solutions, uniforms and costumes, custom manufacturing, and fulfillment and third-party logistics (3PL) services. With over 30 years of experience, our client is dedicated to delivering tailored solutions that meet the unique needs of its clients.
This role is an exciting opportunity to shape and implement marketing strategies from the ground up.
Branding Solutions: Our client offers customization of existing products to align with clients' brand colors and logos, ensuring that businesses find precisely what they need in the required quantities.
Uniforms and Costumes: Leveraging decades of experience in the apparel industry, our client guides clients through the process of designing professional uniforms and creative costumes, catering to diverse industry requirements.
Custom Manufacturing: From design concept to delivery, our client manages every aspect of custom manufacturing. They specialize in creating unique, tailor-made promotional products, simplifying the process for clients seeking innovative solutions.
Fulfillment & 3PL Services: Our client provides warehousing and fulfillment services for promotional products, offering storage solutions and the capability to ship products globally. Clients have access to a real-time inventory system to monitor stock levels and ordering trends.
This is a great career opportunity for someone who is looking to join an established international company with a vibrant, friendly, and supportive working environment
Overall purpose and responsibilities of the role:
The Account Coordinator will play a vital role in supporting client relationships and ensuring their needs are met. This role will assist the sales and account management teams while learning the ropes of relationship-building and client success.
Duties and Responsibilities:
Assisting with day-to-day client account activities and coordination.Supporting the preparation of proposals, presentations, and sales materials.Communicating with clients to address basic inquiries and follow-ups.Identifying opportunities for account growth and helping to implement solutions.Collaborating with internal teams to ensure smooth execution of client projects.Maintaining detailed records of account activity and performance.Requirements
At least 3–5 years of experience in account management, account coordination, or client support rolesExperience handling multiple accounts simultaneously.Background in a B2B environment is preferredStrong organizational and time management skills to support multiple accounts efficientlyExcellent written and verbal communication skills (email and phone)Ability to manage client inquiries, follow-ups, and day-to-day coordinationDetail-oriented with strong documentation and tracking abilitiesAbility to identify upselling opportunities and proactively recommend solutionsGood problem-solving skills and ability to handle client concerns professionallyAbility to work collaboratively with sales and account management teams
Job type: Permanent
Emp type: Full-time
Schedule: Monday to Friday, 8:00 AM – 5:00 PM CST (10:00 PM – 7:00 AM PHT)
Location: Work From Home
Industry: Branding and Manufacturing