About this role
Thermeon is seeking an AI lead to join our growing team in the UK!
About the Organisation – Headquartered in the United Kingdom, with regional offices in Australia and the United States, Thermeon is an industry-leading provider of car rental software solutions. With over 40 years of experience in the vehicle hire industry, Thermeon has built a strong reputation for delivering high-quality, mission-critical systems that support both global brands and independent operators. Its flagship CARS+ platform provides end-to-end capabilities across the rental lifecycle — from initial quoting and reservation management to digital signature capture and secure payment processing — enabling customers to maximise revenue, improve operational efficiency, and drive sales at scale.
Role OverviewThe AI Lead is responsible for identifying, building, validating, and scaling AI-powered product solutions that drive real customer and business outcomes. This role is hands-on and AI-first. An AI Lead does not operate through documents, tickets, or handoffs. They build working solutions using AI, engage directly with customers, and iterate rapidly based on real-world feedback. The AI Lead does everything an AI Product Engineer does - plus owns customer discovery, validation, prioritization, and measurable impact.
Core ResponsibilitiesAI-First Product Building· Build working product solutions using AI as the primary execution medium
· Rapidly prototype, iterate, and refine solutions to validate ideas early
· Use AI agents for requirements analysis, design exploration, implementation, and testing
· Move from problem understanding to working solution without reliance on legacy SDLC rituals
Customer Discovery & Engagement· Engage directly with customers to understand workflows, pain points, and unmet needs
· Use live demos and working prototypes to drive customer conversations
· Validate solutions through real usage, not assumptions or opinions
· Build trust by clearly explaining AI behavior, limitations, and tradeoffs
Problem Framing & Opportunity Identification· Frame problems clearly and precisely before execution
· Identify new AI-powered solution opportunities and revenue potential
· Evaluate ideas based on impact, feasibility, and learning velocity
· Use experimentation to discard weak ideas quickly
Outcome Ownership· Define success in terms of adoption, retention, efficiency, and revenue impact
· Prioritize initiatives based on outcomes, not feature volume
· Continuously assess whether solutions are creating real value
· Own the full lifecycle from idea to impact
Cross-Functional Leadership· Work closely with AI Product Engineers and AI Developers within AI Pods
· Align engineering, design, and data efforts around outcomes
· Communicate clearly with internal stakeholders
· Represent the product externally with credibility and clarity
What This Role Is Not· Not a backlog or roadmap-only role
· Not a handoff-based product manager
· Not a requirements writer detached from execution
Required Skills & ExperienceCore Capabilities· Strong ability to build working software using AI tools
· Proven experience rapidly prototyping and iterating on product ideas
· Deep understanding of probabilistic AI systems and guardrails
· Ability to reason about systems end-to-end
Product & Business Acumen· Experience engaging directly with customers
· Ability to identify business and revenue opportunities
· Strong product judgment and taste
· Comfort prioritizing under uncertainty
Communication & Leadership· Ability to explain complex AI behavior clearly and honestly
· Strong storytelling grounded in real system behavior
· Comfortable leading through influence rather than authority
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