ashby

Office Manager @ Echo

San FranciscoOnsiteFull-timePosted 61 days ago

Opens on ashby

About this role

Company OverviewEcho Neurotechnologies is an exciting new startup in the Brain-Computer Interface (BCI) space, driving innovation through advanced hardware engineering and AI solutions. Our mission is to deliver cutting-edge technologies that restore autonomy to people living with disabilities and improve their quality of life.

Team CultureJoin a small, dedicated team of knowledgeable and motivated professionals. Our early-stage environment offers the opportunity to take ownership of broad decisions with significant and long-lasting impact. We emphasize continuous learning and growth, fostering cross-functional collaboration where your contributions are vital to our success.

Position Overview

We are seeking a highly capable and strategic Office Manager to build, lead, and scale the operational foundation of a rapidly growing office environment projected to expand to 60–80 employees in the near term.

This is not a traditional administrative role. The ideal candidate is a systems-oriented operator who can design infrastructure, implement processes, manage vendors and budgets, and create an exceptional workplace experience that supports productivity, culture, and growth.

You will serve as the operational backbone of the office — anticipating needs before they arise, building scalable systems, and ensuring the physical workplace evolves in step with company expansion.

Key Responsibilities

Strategic Office Operations & Infrastructure

Design and implement scalable office systems to support rapid headcount growth

Lead office expansion planning (space planning, layout, furniture, build-outs, vendor negotiations)

Manage facilities operations including maintenance, safety compliance, security, and risk mitigation

Develop and oversee annual office operations budgets

Establish policies and procedures that support efficiency and compliance

Drive continuous improvement of office processes and workflows

Vendor & Contract Management

Own relationships with landlords, contractors, and service providers

Negotiate and manage vendor contracts (facilities, IT support, cleaning, security, catering, etc.)

Ensure service level agreements are met and costs are optimized

Workplace Experience & Culture

Create and maintain a high-functioning, welcoming, and inclusive workplace environment

Partner with leadership and HR to support onboarding for growing teams

Lead planning and execution of company-wide meetings, events, and employee engagement initiatives

Implement systems that enhance employee experience as the organization scales

Cross-Functional Operations Support

Partner with Finance on budget tracking, expense management, and forecasting

Coordinate with IT to ensure technology infrastructure scales with growth

Support HR with compliance, employee documentation, and workplace policies

Serve as a central point of coordination across departments

Leadership & Ownership

Build and manage administrative or facilities support staff as the office grows

Develop KPIs to measure operational efficiency and workplace effectiveness

Proactively identify risks and implement preventative solutions

Act as a trusted operational partner to executive leadership

Qualifications

4+ years of progressive experience in office management, workplace operations, or facilities management in a high-growth environment

Demonstrated experience supporting a team of 40+ employees (experience scaling beyond 60+ preferred)

Strong budget management and vendor negotiation experience

Proven ability to build scalable systems and operational infrastructure

Exceptional organizational, project management, and problem-solving skills

High level of discretion and professionalism

Proficiency in Google Workspace, Microsoft Office, and workplace management tools

Preferred Qualifications

Experience leading office expansions or relocations

Background in startup or rapid-growth environments

Familiarity with compliance, workplace safety standards, and risk management

Experience managing support staff

Key Competencies

Strategic thinker with strong execution capability

Systems builder and process optimizer

Calm under pressure and adaptable in fast-changing environments

Strong communicator and cross-functional collaborator

High ownership mindset and proactive leadership style

What We OfferAn opportunity to work on exciting, cutting-edge projects to transform patients’ lives in a highly collaborative work environment.

Competitive compensation, including stock options.

Comprehensive benefits package.

401(k) program with matching contributions.

Equal Opportunity EmployerEcho Neurotechnologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.

ConfidentialityAll applications will be treated confidentially. Applicants may be asked to sign an NDA after the initial stages of the interview process.

Skills

General

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