About this role
Evervault is a data security & compliance infrastructure company. We help engineering teams find and secure their most sensitive data, and comply with data security & privacy compliance frameworks.
Our mission is to make world-class data security effortless. Our customers range from small startups building their first product to the largest financial & healthcare institutions in the world.
About the RoleWe are seeking a Solutions Engineer to work across pre-sales and post-sales, partnering with our Account Executives to drive technical wins and ensure successful customer implementations. You will report to our Head of Sales and play a critical role in helping prospects and customers understand and adopt Evervault's platform.
The Solutions Engineer is primarily engaged at the technical validation stage of our sales process, owning the technical evaluation and helping prospects understand how Evervault integrates with their existing architecture. You may also join discovery calls when technical stakeholders (developers, engineering leads, CTOs) are attending, enabling efficient conversations from day one.
Post-sale, you will serve as the primary technical point of contact during implementation and on ongoing customer support.
What You'll Do
Pre-Sales Technical EngagementLead technical validation conversations with prospects, covering our API documentation and demonstrating how Evervault integrates with their current architecture
Create payment data flow diagrams showing end-to-end architecture from card collection or receiving raw card details via API through our tokenization flow, including value-added products like 3DS, network tokens, card insights, and Apple Pay/Google Pay
Answer all technical questions that arise during prospect evaluations
Join discovery calls when developers or technical stakeholders are present to address technical questions early
Workshop creative solutions using Evervault's developer primitives to solve customer data security, compliance, and payments problems
Post-Sales ImplementationSupport customers and their engineering teams throughout their integration with Evervault
Lean in on ongoing customer support, helping developers troubleshoot integration questions (working with our engineering team for deeper technical issues)
Sales and Product EnablementServe as the liaison between engineering and sales for new product builds
Enable the sales team on how to sell and explain new products, including common objections and positioning
Act as a customer advocate, translating customer pain and feedback into product development priorities
What Excites UsExcellent at technical and business problem discovery, asking the right questions to uncover and understand the customer's pain point and how Evervault can help
Remarkably inventive, thinking outside the box to design the best solution for each customer
Able to quickly and effectively convey complex solutions to engineers and non-engineers alike
Strong sense of ownership for your work and the long-term success of your customers
Excited about collaborating with engineering and product teams, acting as an advocate for customers
Consultative approach with strong relationship-building skills
Comfortable dealing with C-level stakeholders, particularly CTOs, in companies of all sizes
What We're Looking For2+ years as a Solutions Engineer or Engineer with customer-facing experience
Customer-first mindset: Motivated to create a world-class customer experience from technical scoping through implementation and support
Strong communicator: Can break down complex problems into easily understood solutions
Quick-thinking: Able to gather and adapt quickly to context from customers
Bridge to ProdEng: Understands how engineering teams work and can translate customer needs into clear product input (requirements, tradeoffs, priorities).
Technical foundation: Strong understanding of APIs (REST, webhooks, auth) and comfort discussing implementation details with developers; familiar with SDK patterns and at least one language (e.g., JavaScript/TypeScript, Python, Java, or Go)
Nice to HavePayments domain fluency: Basic knowledge of payment fundamentals (issuers, acquirers, card schemes and payment processing flows) and key acronyms (PCI, PSP, CHD), plus concepts like tokenization and 3D Secure
Security / cryptography knowledge: Working knowledge of public key cryptography, PKI basics, and secure handling of sensitive data
BenefitsCompetitive salary
Stock options with extended exercise window
Work from one of our offices in London or Dublin
Flexible working hours
Generous vacation days
Private health insurance
Catered lunch
LogisticsNew York-based hybrid policy: Currently, we expect all staff to be in our office 3 days a week.
Visa Sponsorship: Unfortunately Evervault does not currently sponsor visas to work in the US.